FOR SUBDIVISION ADMINS

Stop managing your subdivision on
Social Media Platforms.

Citadel replaces Facebook groups, Excel trackers, and paper logbooks with one system built for Philippine subdivisions, so your records stay clean and your team stays sane.

Start your free 14-day trial →

No credit card required · GCash accepted · Cancel anytime

₱0
Setup fee
14 days
Free trial
₱12/HH
/month + ₱1,500 base fee

THE PROBLEM

Sound familiar?

This is how most subdivisions in the Philippines are still managed today.

📱

Facebook announcements

Notices buried under reactions. No record, no accountability.

📊

Excel dues tracker

One file, one person, no history. One corruption and you're done.

📋

Paper logbook at the gate

Illegible, lost every shift change. No audit trail whatsoever.

🤙

Manual follow-ups

Dues go unpaid because no one saw the reminder. Chasing payments by call is a part-time job the treasurer never signed up for.

There's a better way to run your community. It doesn't require chasing anyone on a group chat.

WHAT CITADEL DOES

Every tool your HOA actually needs. Nothing you don't.

🏠

Stop guessing who lives in each unit

No more digging through folders or asking the previous secretary. Residents, vehicles, and access permissions are all in one place.

💰

Never chase dues manually again

Dues are sent automatically, payments are recorded instantly, and overdue accounts are easy to spot. No more chasing or missed collections.

🚗

Replace your paper logbook at the gate

Visitors get QR codes. Guards scan on entry. Every visit is recorded and searchable — no more lost or illegible logbooks.

📋

Stop chasing requests in group chats

Residents submit structured requests for construction, amenities, and stickers. Admins review everything in one organized queue.

📅

Keep residents informed without the noise

Post events, maintenance schedules, and amenity availability in one place — no more repeated announcements or missed updates.

📒

Search every visitor in seconds

All entries and exits are logged digitally at the gate. Find any visitor by name, date, or unit — no more flipping through pages.

🚨

Track incidents from report to resolution

Residents submit incidents through their portal. Admins track status, updates, and outcomes with a complete audit trail.

Coming soon
🪪

Generate resident IDs in minutes

Create ID templates and print in bulk — no more trips to the print shop for every new homeowner.

HOW IT WORKS

Every role. Every flow. One platform.

From signup to day-to-day operations — see exactly how Citadel works for each person in your community.

Subdivision Setup Flow

Admin
✍️
Sign Up
Create account & subdivision
System
🌐
Subdomain Created
yoursubdiv.citadelhq.homes
Admin
🏘️
Add Households
Units, members, vehicles
Admin
⚙️
Configure Settings
Branding, dues, gate pass
System
Go Live
All portals activated
Admin
System
14-day free trial. No payment required. Your subdivision gets its own subdomain instantly — configure branding, dues schedules, and gate pass rules before inviting anyone.

Member Onboarding & Approval Flow

Member self-registers

Admin
🏠
Create Household Unit
Assign unit number
Member
📝
Register
Self-serve via link
Admin
🔍
Review Profile
Verify identity & unit
Admin
Approve
One click in the queue
Member
🚀
Portal Access
Full features unlocked

Or: Admin adds household head directly

Admin
🏠
Create Household Unit
Assign unit number
Admin
👤
Add Household Head
Fill in member details
System
📧
Invite Sent
Email with login link
Member
🚀
Portal Access
Logs in directly
Admin
Member
System
Two ways to get members in — they can register themselves, or admins can add them directly. Either way, members land in a fully configured portal with their household info already set up.

Request & Approval Flow

Member
📋
Submit Request
Form in member portal
System
🔔
Admin Notified
Queued for review
Admin
🔍
Review Details
Attachments & info
Admin
Approve / Reject
With optional remarks
Member
📬
Status Updated
Visible in their portal
Member
System
Admin
One workflow covers 4 request types: amenity booking, gate pass requests, construction clearance, and vehicle sticker applications. No more chasing in group chats.

Association Dues & Payment Flow

Member submits payment proof

Member
👁️
View Balance
Open dues tab, see amount owed
Member
📸
Submit Payment
Upload proof of transfer
Admin
🔍
Review Proof
Check submission
Admin
Approve / Reject
Same queue as other requests

Or: Admin records cash payment directly

Admin
Mark as Paid
Record cash payment directly
Member
Admin
Members submit their own payment proof — admins review and approve or reject, just like any other request. For cash paid in person, admins can mark dues as paid directly.

Visitor Entry Operations Flow

Member
🎫
Request Gate Pass
Name, visit date
System
📱
QR Code Generated
Shared with visitor
Staff
📷
Scan at Gate
QR scanner app
System
📒
Entry Logged
Time-stamped record
Staff
🚪
Log Exit
Full visit recorded
Member
System
Staff
Replace your paper logbook. Every visitor entry and exit is digitally logged with timestamps. Admins can search and export the full visitor history anytime.

Incident Lifecycle Flow

Member
🚨
File Report
Details + attachments
Admin
📥
Report Received
Open status
Admin
🔎
Investigate
Update status
Admin
Resolve / Close
With resolution notes
Member
📬
Status Visible
Full audit trail
Member
Admin
Every incident has a complete status trail from open through investigation to resolution. Members see real updates — not silence.

Subscription & Billing Flow

Admin
✍️
Start Free Trial
14 days, no payment needed
Admin
📋
Select Households
Tiered pricing, pay for what you use
Admin
📲
Pay via GCash
Scan QR & send payment
Platform Admin
🔍
Verify Payment
Confirm receipt manually
Platform Admin
Activate Account
Full access restored
Admin
Platform Admin
Start free for 14 days. When you're ready, pay via GCash — our team verifies and activates your account. Pricing starts at ₱1,500/mo base fee + ₱12 per household.

Run your subdivision with confidence.

🗂

Every action is recorded

Full audit logs for payments, approvals, and gate activity. Nobody can question what happened or when.

🔐

Role-based access

Treasurers, guards, and admins only see what they need. No accidental data exposure.

💾

Your data is backed up

No more lost logbooks or corrupted Excel files. Your records are always there when you need them.

🇵🇭

Built for Philippine HOAs

Designed for real workflows — from association dues to gate passes to request queues.

PRICING

Pay for what you use.

A flat base fee covers platform access. Per-household rates decrease as you grow — the more units, the lower your blended rate.

Base fee

₱1,500

per month, always

HouseholdsRate
1200 HH12 / HH / mo
201500 HH10 / HH / mo
5011,000 HH8 / HH / mo
1,0012,000 HH6 / HH / mo
2,0015,000 HH5 / HH / mo
5,001+ HHCustom

Estimate your monthly cost

200 HH × ₱12 (1–200 HH)₱2,400
Base fee₱1,500
Estimated total₱3,900 / mo
Start 14-day free trial

Frequently asked questions

How is my bill calculated?

Your monthly cost = ₱1,500 base fee + per-household charges. Each household band has its own rate — like tax brackets. You pay ₱12/HH for the first 200, ₱10/HH for households 201–500, and so on. Use the calculator above to see your exact estimate.

When does billing start?

After your 14-day free trial ends. No credit card required to start.

What if my household count grows past a band?

Only the households in each band are charged at that rate — just like income tax brackets. Growing never triggers a retroactive price increase on households already in a lower band.

Is there an annual billing option?

Yes — contact us for annual pricing. We offer 2 months free on annual contracts at our discretion.

What payment methods do you accept?

GCash. No credit card required.

Run your community with confidence.

Join subdivisions across the Philippines that have replaced group chats and spreadsheets with Citadel.

Start your free 14-day trial →

No setup fee · GCash accepted · Cancel anytime